DELIVERY & SHIPMENT TRACKER:
Estimated Delivery & Shipping Charges are calculated as per the value of the order, weight, distance and can be viewed in the cart section at the time of checkout.
In case of any query related to refund, please call our customer service desk at 00000000 or email us at support@ecomtelco.com
The same shall be operational on all 7 days, and the timing will be from 10:00 AM to 06:00 PM only. If the status is marked "Refund Initiated” and refund is not received by you in 7 working days, kindly contact us at our Consumer Care Cell. We will follow up, until you receive your refund.
Cancellation, Return and Refund Policy:
Cancellation Policy:
- You can cancel an order by clicking on the Cancel link/button.
- You will be able to cancel an order till the time it is not dispatched from the seller. In case you are unable to cancel an order from the app or website.
- The amount will be refunded to you within 5-7 working days, in accordance with our Refund policy.
Products that cannot be returned
- The product that is in unsealed/opened/used condition.
- Products marked as Non-returnable.